About Pharmacia Telehealth
Connecting patients with independent Australian doctors.
Pharmacia provides secure booking technology and administrative support for eligible adults seeking non-emergency phone or video consultations.
Who operates the service?
Pharmacia Telehealth is operated by Pharmacia Health Pty Ltd (ABN 96 689 151 022), an Australian company building technology that connects patients, independent doctors and community pharmacies.
What Pharmacia does
- Shows available independent Australian-registered doctors and appointment times.
- Protects booking, verification, payment and consultation coordination.
- Supports secure electronic prescription destinations when a doctor independently decides to prescribe.
- Provides clear general information about the booking and telehealth journey.
Independent clinical decisions
Doctors using Pharmacia are independent practitioners responsible for their own advice, assessment, treatment and prescribing decisions. Pharmacia does not guarantee a prescription or direct a doctor’s clinical judgement.
Scope and safety
Pharmacia is for suitable episodic, non-emergency care. It does not replace your regular GP, ongoing care team or emergency services. Call 000 for severe or life-threatening symptoms.
Our public information
The Telehealth Answers library explains common booking, consultation and eScript questions using official Australian sources. Read our editorial policy to understand how this information is prepared and updated.
Questions, corrections and service feedback can be sent to telehealth@pharmacia.com.au.