With Pharmacia, you choose what you need, verify your phone or email, select an available doctor and time, provide the information relevant to the consultation, and pay securely. The doctor then consults with you in real time by phone or video and decides the clinically appropriate next step.
The booking process
- Choose the booking reason and whether you prefer a phone or video consultation.
- Verify your mobile number or email address so Pharmacia can protect the booking and send confirmation.
- Select an available doctor, date and appointment time.
- Provide the identity, eligibility and health information requested for that consultation.
- Review the doctor, appointment, service and price before completing secure payment.
What happens during the consultation?
The appointment is a real-time consultation with an independent Australian-registered doctor. It is not an automated questionnaire or a guarantee of treatment.
The doctor confirms relevant details, assesses whether telehealth is suitable and may recommend in-person or urgent care when a physical examination, testing or another service is needed.
What should you have ready?
- A private place where you can speak safely.
- The phone or device selected for your consultation.
- Accurate identity, address, Medicare or IHI details where applicable.
- The names and strengths of relevant medicines and any known allergies.
General information only. This page does not diagnose a condition, determine whether a medicine is suitable or guarantee a prescription. Call 000 for severe or life-threatening symptoms.