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Telehealth topic

Safe and suitable telehealth care

Practical guidance about privacy, continuity of care and when an online consultation is not the right pathway.

3 minute guide

When is telehealth not suitable?

Telehealth is not emergency care and may be unsuitable when safe assessment needs an examination, testing, monitoring or ongoing clinical context.

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4 minute guide

Is telehealth private and secure?

Pharmacia uses protected booking and consultation pathways, while patients should also choose a private place and protect secure links and eScript tokens.

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3 minute guide

Does telehealth replace my regular GP?

Telehealth can help with a suitable episodic concern, but it does not replace the ongoing history, preventive care and coordination provided by your regular GP.

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