TelehealthNo. Pharmacia Telehealth provides episodic phone or video consultations and does not replace your regular GP. Your usual doctor is better placed to coordinate preventive care, chronic or complex conditions, monitoring, referrals and changes over time. The telehealth doctor may recommend returning to your GP or obtaining in-person care.
What continuity of care provides
- A longitudinal record of symptoms, examinations, tests and treatments.
- Preventive care, screening and vaccination planning.
- Monitoring of chronic conditions and long-term medicines.
- Coordination with specialists, hospitals and other health professionals.
Where episodic telehealth may fit
A real-time telehealth consultation may be useful for a suitable, non-emergency concern when the doctor can obtain enough information remotely. The doctor still decides whether the consultation can continue safely online.
Share relevant information safely
Tell the telehealth doctor about relevant regular care, monitoring and recent changes. If follow-up with your GP is recommended, arrange it and provide records through an authorised pathway when needed.