TelehealthBe ready to provide accurate identity and contact details, your current location in Australia, the reason for the consultation, relevant allergies and medicines, and Medicare or IHI information where applicable. The doctor may also ask about your regular GP, recent prescriptions, monitoring or other records relevant to safe care.
Information used to protect the booking
- Your legal name, date of birth and verified phone number or email.
- Your current Australian residential address and location for the consultation.
- Medicare and individual reference details when you choose to provide them and they are applicable.
- A working contact method for appointment and secure prescription notifications.
Information used for the consultation
- The main reason for the appointment and relevant history.
- Current medicines, strengths and directions.
- Known allergies and important recent changes.
- Details of your usual doctor or relevant monitoring when requested.
Check everything before confirming
Incorrect contact, address or Medicare details can delay identity matching or secure electronic prescription delivery. Review the booking summary carefully and tell the doctor if something has changed.
General information only. This page does not diagnose a condition, determine whether a medicine is suitable or guarantee a prescription. Call 000 for severe or life-threatening symptoms.